Questions

Everything you might be wondering

Straight answers about how Vextara works, what it costs, and how your data is handled.

Getting started

Do I need an appointment or referral?+

No. You start the intake and the assessment immediately from your own device — no clinic visit, no referral, no waitlist.

How long does it take?+

The DSM-5 intake is about 3 minutes and the attention test about 8 minutes — so roughly 10 minutes of your time. A licensed clinician then reviews your results within 24 hours.

What device do I need?+

A phone, tablet, or computer with a modern browser. You take the assessment from home — nothing to install. A quiet room and a few uninterrupted minutes are all the setup you need.

Do I need to prepare anything?+

Not really. It helps to be somewhere quiet where you won’t be interrupted, and to have a rough sense of when your attention difficulties started and where they show up (work, home, school). The intake walks you through the rest.

Who is Vextara for?+

Adults who suspect they may have ADHD, people who were told as kids they “just needed to focus,” and parents who want an objective read on a child. It’s built for anyone who wants more than a self-scored quiz but less than a months-long specialist referral.

Can I do this for my child?+

Yes. A parent or guardian creates and manages the account and completes it on the child’s behalf. See “For parents” below, or visit the parents page.

The assessment & the science

What exactly is the assessment?+

A short DSM-5 intake plus an objective attention test (a Continuous Performance Test) that measures attention and impulse control from how you actually perform — not just how you rate yourself.

What is a Continuous Performance Test (CPT)?+

A standardized, computer-based task that’s been used in attention research and clinical evaluation for decades. You respond to certain targets and hold back on others, over several minutes. It’s intentionally repetitive — that’s exactly the condition under which attention difficulties show up. See the science page for the full detail and references.

How is this different from an online quiz?+

A quiz is self-report — you rate yourself. Vextara adds an objective performance test, so a clinician sees how your attention actually holds up, not just how you answered. Read more on the science page.

What does the test measure?+

Attention (missed targets and lapses), impulse control (responding when you should withhold), and reaction-time speed and consistency.

Is the science behind it legitimate?+

Yes. CPTs are among the most-studied objective measures of attention, and reaction-time variability in particular is a well-established marker of attentional instability. We cite the underlying research on the science page. Importantly, no reputable source treats a CPT as a stand-alone diagnosis — and neither do we.

Can I “beat” the test or accidentally fail it?+

It’s not a pass/fail exam, and there’s no trick to game. It records how your attention behaves over several minutes; trying to concentrate extra hard is fine and normal — sustained effort under a dull task is exactly what it’s measuring. A licensed clinician interprets the pattern, not a single moment.

Is the test itself a diagnosis?+

No. It’s objective, norm-referenced data — decision support that a licensed clinician interprets alongside your intake and history. The clinician makes any diagnosis.

Understanding ADHD

What is ADHD, briefly?+

Attention-deficit/hyperactivity disorder is a neurodevelopmental condition involving a persistent pattern of inattention and/or hyperactivity-impulsivity that interferes with daily functioning. It’s defined in the DSM-5-TR and typically traces back to childhood, even when it isn’t recognized until adulthood.

Can adults have ADHD if they weren’t diagnosed as kids?+

Yes — this is extremely common. Many adults, especially those who were bright or well-behaved, coped through school and only hit the wall later when life removed their structure. The criteria still require that signs were present in childhood, which the intake asks about, but a formal childhood diagnosis was never required.

Does ADHD look different in adults than in children?+

Often, yes. Visible hyperactivity in kids frequently becomes internal restlessness in adults, and the struggle shifts toward planning, follow-through, time, and emotional regulation. It’s the same underlying condition wearing different clothes at different ages.

Isn’t ADHD overdiagnosed / just an excuse?+

ADHD is a well-documented condition with decades of clinical research behind it. The concern for most people isn’t over-diagnosis — it’s the opposite: going years without an answer. Objective testing exists precisely to put decisions on evidence rather than opinion, in either direction.

Could it be something else?+

Attention problems can also come from anxiety, depression, sleep, thyroid issues, and more. That’s a core reason a licensed clinician — not a test alone — makes the call: they weigh your objective results against your history and rule in or out what fits.

Your results & next steps

What do I actually get at the end?+

Objective, norm-referenced results reviewed by a licensed clinician, and — after a short online session — a diagnosis and a clear care plan. Your results are saved so you can compare over time.

What do the scores mean?+

Your performance is compared against what’s typical for your age, so a result reads as “more / about as / less difficulty than expected for your age” rather than an arbitrary number. A clinician explains what your specific pattern means for you — the numbers are never handed over without interpretation.

What if my result is borderline or unclear?+

That happens, and it’s useful information rather than a dead end. A licensed clinician will tell you what a borderline pattern suggests, whether anything else might explain it, and what a sensible next step is — which may include re-testing or a fuller evaluation.

Can I share my results with my own doctor?+

Yes. You can export your results and bring them to your primary-care provider, therapist, or psychiatrist. A standardized, objective record is exactly the kind of thing that’s useful to hand to another clinician.

Can I retake it later to track progress?+

Yes. The same standardized test repeats on a cadence, giving you a like-for-like comparison over time — helpful for seeing whether a treatment or change is actually making a difference.

Clinicians, diagnosis & care

Who reviews my results?+

A licensed clinician in our network reads your objective results against age norms, together with your intake. A human, not an algorithm.

Are the clinicians actually licensed?+

Yes. Vextara connects you with independent, licensed clinicians who provide any diagnosis and care. The software measures and organizes the evidence; a qualified human makes the clinical decision.

How fast do I get an answer?+

A clinician reviews your results within 24 hours. After a short online session with the clinician, you get a diagnosis and care plan within 72 hours (the same week).

What if I already have a diagnosis?+

You can still use Vextara for a standardized, objective baseline and to track change over time — the same test repeats on a cadence, which is useful for seeing whether treatment is working.

Can Vextara prescribe medication?+

Any diagnosis, treatment, or prescription is at the treating clinician’s discretion and subject to applicable law — it’s separate from the assessment. There’s never pressure to medicate.

Is this a substitute for seeing a doctor in person?+

It’s a fast, evidence-based front door — not a replacement for ongoing care. If your situation calls for in-person evaluation or treatment, the clinician will tell you, and your results travel with you.

Pricing & insurance

How much does it cost?+

A one-time $99 for the full assessment and clinician review — a fraction of a traditional evaluation ($500–$1,500), with no subscription. See the pricing page for exactly what’s included.

Are there hidden fees?+

No. The $99 covers the intake, the objective assessment, and the clinician review. Ongoing clinical care (therapy, medication management) is a separate service billed separately.

Why is it so much cheaper than a traditional evaluation?+

A traditional neuropsych evaluation bundles many hours of in-person testing and scheduling overhead. Vextara focuses on the high-value core — a standardized, at-home objective assessment plus a licensed clinician’s review — without the waitlist and overhead.

Do you take insurance?+

The $99 assessment is paid directly. Any follow-on clinical care with a clinician may be billable to insurance depending on your plan and provider.

What’s your refund policy?+

You’re covered by a money-back guarantee: change your mind before a licensed clinician reviews your results and we’ll refund you in full. Once a clinician has completed your review the assessment has been delivered, but if something goes wrong on our end, contact support and we’ll make it right. Exact terms are shown at checkout.

Privacy & data

Is my information private?+

Yes. Your data is encrypted in transit and at rest, and shared only with your care team.

Do you sell my data or run ad trackers?+

No. We don’t sell personal information and we don’t use advertising or cross-site tracking cookies. See our privacy policy for the full detail.

Who can see my results?+

You, and the licensed clinician reviewing your assessment. Results aren’t shared with employers, schools, or insurers unless you choose to export and share them yourself.

Can I delete my data?+

Yes — you can export or delete your account and data at any time from your settings. Deletion removes your records across our database and file storage.

For parents

Is Vextara for adults or children?+

Both. A parent can assess their child, or an adult can assess themselves — the same objective test, with age-appropriate norms and content for each.

How does my child take the test?+

From home, on your device — it’s short and game-like. You (the parent) complete the intake and manage everything; a licensed clinician reviews the results.

What age range is it appropriate for?+

Age-appropriate norms are used so a child’s results are compared against other children, not adults. If your child falls outside the supported range, we’ll tell you before you pay rather than after.

Will there be pressure to medicate my child?+

No. Vextara gives you objective evidence and a clinician’s assessment. Any treatment decision is yours to make with the clinician, at your pace.

What if the school is asking for documentation?+

A standardized, clinician-reviewed assessment gives you an objective record to bring to a school or pediatrician as part of a broader conversation. Formal educational accommodations are decided by the school and your clinician — but objective results are a strong, credible starting point.

Still have a question?

The fastest way to see how it works is to start — it takes minutes, and a licensed clinician reviews your results.

Start assessment · $99